You can contact our dedicated customer support team by sending an email to Sales@beach-streetcosmetics.com. We are here to help you with any questions or concerns you may have.
Do you ship to all addresses in Indonesia?
Yes, we offer delivery to all regions in Indonesia. Estimates vary from 2 to 14 days delivery from Bali.
How much is the shipping cost for orders outside Bali? It depends on where the region is located. Contact us for cost details to your address.
Is it possible to track my order?
Yes, we provide order tracking for your convenience. Once your order has shipped, you will receive a tracking number via email that you can use to monitor the status of your shipment.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund or exchange. Please review our Returns Policy for detailed instructions.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options for some regions. During the checkout process, you will have the option to choose a faster shipping method if available for your destination.
How can I get the latest information on special promotions and discounts?
To stay informed about our special promotions, discounts and new products, subscribe to our newsletter and follow us on social media. You can also check our Promotions page for the latest offers.
Are my personal and payment details safe on your website?
Yes, your safety is our top priority. We use industry standard encryption and secure payment gateways to protect your personal and payment information. Your data is treated with the utmost care and confidentiality.
How can I change or cancel my order?
If you need to make changes or cancel an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request. You can email us at Sales@beach-streetcosmetics.com for assistance.
If you have additional questions or require further assistance, please feel free to contact our customer support team. We’re here to ensure you have a smooth shopping experience on Beach Street.
